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Closing Date: 02 February 2024
Salary: Not Provided
Location: Gauteng
Qualifications you need:
- Bachelor of Laws degree (LLB)
- Certificate in Pension Funds law (would be a plus)
- Practical Legal Training (would also be a plus)
What you should be good at:
- Knowing your way around MS Office (Word, Excel, and Outlook).
- Talking and writing really well.
- Paying attention to the tiny details.
- Being motivated, planning things, being resilient.
Skills you should have:
- Figuring out stuff, solving problems, and making legal arguments.
- Making smart decisions when investigating complaints.
Your job responsibilities:
- Helping people who come in with complaints and making sure the complaints are properly filed.
- Writing letters to the involved parties.
- Making sure the right documents go to the right people.
- Keeping track of all the responses and saving them in the computer system.
- Investigating complaints and writing up decisions following the process.
- Talking to people involved in a complaint about the administrative stuff.
- Writing letters based on what you find out and getting replies from complainants.
- Checking the info you get and letting your team leader know if you need more.
- Following up to make sure everyone is doing what they promised.
- Asking for all the reports needed for the investigation.
- Keeping a good record of all the files you’re working on.
- Keeping all the letters and messages about a complaint together.
- Sending weekly and monthly stats to your team leader.
What kind of person they want:
- Someone who thinks creatively and cares about giving good service.
- Can handle pressure and is full of energy.
- Works well in a team and talks well with others.
- Always does what they say they will and acts professionally.
How much you’ll get paid:
- The pay is fair and matches what others get in similar jobs.
How to apply:
- Send in your application with your qualifications and CV to careers@pfa.org.za.
- The last day to apply is 02 February 2024.
Important notes:
- The organization might not pick everyone who applies.
- If you get an interview, they’ll tell you. Otherwise, they won’t send you a message.
- They want to make sure everyone has a fair chance, so they especially encourage people with disabilities to apply.
- When you send in your application, they’ll use your info in the way they need to do their job.